Tips to Improve Your Risk Management - Patrice N Hall

For years security vendors have been able to play off the general fears of malware and cyber attacks. They’ve advised that if we just bought this product we’d be more secure. As the scope of protecting data has become more complex, we’ve slowly learned that deploying more security controls alone is not a risk management solution.

At Travelers adjusted workers compensation claims primarily questionable and complex. Expanded knowledge by adjusting Longshore claims. Additionally, adjusted catastrophic property claims  (in season). Next Patrice N Hall , joined a national staffing company, Snelling Staffing, as the Safety and Risk Analyst for all states. There managed a TPA, and coordinated safety training. In 2013 found employ at DFW International Airport as Claims Manager. While at DFW selected a new risk information system (RMIS), Origami Risk. Currently implementing a RMIS for the airport inclusive of claims management, safety and enterprise risk management components. Additionally manages insurance requirements and certificates of insurance compliance.

Tips For Claims Management - Patrice N Hall

Tips For Claims Management - Patrice N Hall

As a claims manager my goal was always to return the employee to their per-injury job with no restrictions and no risk of further injury. Employers should always develop a clear goal for injured employees with reasonable time frames. Once the rehabilitation plan has been developed and signed off it becomes the employer’s responsibility to ensure the plan is executed. In other words, the employer must manage the claim.

Received a Bachelor of Arts in Russian and Area Studies from Texas Tech University, Lubbock Texas in 2005. Worked in customer service/telecommunications for AT&T wireless for before entering the insurance industry in 2007 as a workers' compensation adjuster with Liberty Mutual Insurance.  In that role I adjusted claims for Louisiana, Mississippi and Alabama. After that, went to a growing insurance company and adjusted workers compensation claims for 10 states. The focus was primarily on PEO, construction and assigned risks. A wealth of knowledge was obtained in enrolling small companies in Texas HCNs. In 2012 began work at Travelers Insurance as an investigator.